Terms & Conditions

All correspondence/s regarding Tours / Travel Service bookings should be addressed to M/s. Jovial Tours

Payments:-

For all the services contracted, certain advance payment should be made to hold the booking, on confirmed basis & the balance amount can be paid either before your departure from your country or upon arrival in “INDIA” but definitely before the commencement of the services. Management personnel hold the right to decide upon the amount to be paid as advance payment, based on the nature of the service & the time left for the commencement of the service.

Apart from above in some cases like Special Train Journeys, hotels or resorts bookings during the peak season (X-Mas, New Year); full payment is required to be sent in advance.

Mode of Payment:

Overseas advance payment can be made through “Wire Transfer” to our bank. Or via “PayPal”

The transfer details should be sent by E-mail. On confirmation from our Bank we shall provide you the ordered services instantly

Please note – All respective transfer fee and charges will be paid by guest, our quote amount is net payable basis and transfer fee/charges are excluding.  

Cancellation Policy:-

In the event of cancellation of tour / travel services due to any avoidable / unavoidable reason/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows: -

60 days prior to arrival: 10% of the Tour / service cost

45 days prior to arrival: 20% of the Tour / service cost

15 days prior to arrival: 25% of the Tour / service cost

07 days prior to arrival: 50% of the Tour / service cost

Less than 72 hours or No Show: No Refund

In case of Special Trains Journeys and peak season hotel bookings a separate cancellation policy is applicable (which can be advised as and when required).

Some cancellation and refund policies are out of our tender:-

Refund for hotel payment will follow the hotel’s cancellation policy

Train tickets cancellations will follow the Railway’s policy

Flight tickets cancellations will follow the airlines company policy

In case you cancel the trip after commencement, refund would be restricted to a limited amount only which too would depend on the amount that we would be able to recover from the hoteliers/ contractors we patronize. For unused hotel accommodation, chartered transportation & missed meals etc. we do not bear any responsibility to refund.

Our Liabilities & Limitations:-

Please note that after the finalization of the Tour/ Travel Service Cost, if there are any Hike in entrance fees of monuments / museums, Taxes, fuel cost or guide charges – by Govt of India, the same would be charged as extra.

We shall not be responsible for any delays, cancellations & alterations in the program or expenses incurred directly or indirectly due to natural hazards, flight/train cancellations, and accident, breakdown of machinery or equipment's, breakdown of transport, weather, sickness, landslides, political closures or any untoward incidents.